Shipping Policy
At Your Service
At our store, we offer fast and reliable shipping for all of our handmade jewelry. We strive to ship all orders within 3-5 business days of purchase. Please be mindful of holidays and custom requests, as they may have delayed shipping times. Basic shipping rates apply to all orders, with the cost depending on the item's weight and location. We take extra care to ensure that your items are safely and securely packaged for safe arrival. If you have any special instructions or requests for shipping, please contact us prior to placing your order. We look forward to delivering your handmade jewelry to you.
Returns
How We Do It
We understand that buying jewelry online can be tricky - that’s why we offer a 10-day return policy. If you aren’t happy with your purchase, you can return it within 10 days of receiving the item and we will issue a full refund. Please note that shipping rates will apply. To start the return process, please contact our customer service team at authenticroguecreations@gmail.com
Warranty Disclaimer
Our Policy
At Authentic Rogue Creations, we understand that you want to protect your jewelry purchases. That's why we provide our customers with a 30-day warranty on all jewelry items. This warranty covers defects in materials and workmanship, but not damage caused by normal wear and tear. We do not accept any liability for any harm that may be caused by the use of our products. Please use our products with caution and at your own risk. In the unlikely event that you experience a problem with your jewelry within the warranty period, we will replace it with a similar item.
Our Privacy Policy
Your Information Is Safe with Us
At ARC, we take payment safety and security seriously. We use a 3rd party payment processor to ensure that all of your payment information is kept safe and secure. We never get access to or store any of your payment information, and we guarantee that we will never sell or distribute your information. With ARC Jewlery, you can rest assured that your payments are safe and secure.